{"version":"0.11.0","built_at":"2026-10-12T01:17:59.374Z","license":"CC BY 4.0 © Mike Reams","canonical":"https://catalog.mikereams.com","value_stream":{"id":"VS-140","name":"Order-to-Activate","industries":["communications"],"description":"Take a subscriber from a question about an address to working service: confirm what can be served, orchestrate the order, extend or build the network where it falls short, install and activate. Where Order-to-Fulfillment (VS-60) ships goods, this stream switches on a service at a location.","outcome":"The subscriber has the ordered service working at the promised date, and the account is ready to bill from the day it went live.","trigger":"A prospect or existing subscriber asks for service at an address, through any sales or service channel.","aliases":["Order-to-Activation","Quote-to-Activate","Service Provisioning","Subscriber Onboarding"],"stages":[{"id":"VS-140.10","order":1,"name":"Qualify the Address","description":"Confirm the address is a known location and tell the prospect which technologies, speeds and services it can receive today.","capability_ids":["BC-1440.10","BC-430.40","BC-470.40"]},{"id":"VS-140.20","order":2,"name":"Capture & Decompose the Order","description":"Accept the order, reserve numbers or port them in, and break it into the network, equipment, field and billing tasks it needs.","capability_ids":["BC-1440.20","BC-1440.30","BC-250.20"]},{"id":"VS-140.30","order":3,"name":"Extend the Network Where Needed","description":"When the location falls short of the order, design the extension, secure the rights to place equipment and build it to the approved design.","capability_ids":["BC-1410.40","BC-1420.20","BC-1420.10"]},{"id":"VS-140.40","order":4,"name":"Ship Equipment & Install","description":"Get the right premises equipment to the customer or the van, and complete any installation at the promised appointment on the first visit.","capability_ids":["BC-1420.50","BC-1420.30","BC-1420.40"]},{"id":"VS-140.50","order":5,"name":"Activate & Verify Service","description":"Bring devices and equipment onto the network, switch on each ordered service and test that it works as sold before the order closes.","capability_ids":["BC-1440.40","BC-1430.30"]},{"id":"VS-140.60","order":6,"name":"Start Billing & Confirm","description":"Close the order, start recurring charges from the activation date and confirm to the subscriber what is live and what they will pay.","capability_ids":["BC-1450.30","BC-1440.20","BC-460.20"]}]}}