{"version":"0.2.0","built_at":"2026-10-10T20:58:14.188Z","license":"CC BY 4.0 © Mike Reams","canonical":"https://catalog.mikereams.com","capability":{"id":"BC-250","name":"Billing & Revenue","level":1,"parent_id":null,"l1_id":"BC-250","industry":"cross-industry","macro_id":"MC-20","path":["Billing & Revenue"],"description":"Turn what was sold into an accurate invoice, the invoice into cash in the bank, and the cash into revenue recognized in the right period. The capability runs from the moment a sale is contractually complete to the moment the receivable is closed.","aliases":["Order to Cash","Accounts Receivable","Invoice to Cash","Revenue Operations"],"in_scope":["Customer invoicing from orders, contracts, usage and milestones","Credit assessment, collections and dispute resolution","Cash application and receivables accounting","Revenue recognition under the applicable accounting standard"],"out_of_scope":["Winning the sale and negotiating its terms (see BC-430)","Taking and fulfilling the order (see BC-670)","Setting prices and discounts (see BC-470)"],"csdm_note":"Lands as a Business Capability realized by billing, receivables and revenue applications; invoicing is commonly a customer-facing Business Service whose outage has a direct cash consequence, which is why it earns its own Service Offering.","status":"active","successor_id":null,"child_ids":["BC-250.10","BC-250.20","BC-250.30","BC-250.40","BC-250.50"]},"crosswalk":{"realized_by":[{"product_id":"PR-110","product":"SAP S/4HANA","pc_id":"PC-110.30","pc":"Sales","maturity":"core","via":"BC-250.10"},{"product_id":"PR-120","product":"Salesforce","pc_id":"PC-120.50","pc":"Revenue Cloud","maturity":"strong","via":"BC-250.10"},{"product_id":"PR-130","product":"Workday","pc_id":"PC-130.80","pc":"Financial Management","maturity":"strong","via":"BC-250.40"},{"product_id":"PR-150","product":"Oracle Fusion Cloud Applications","pc_id":"PC-150.10","pc":"Financials","maturity":"core","via":"BC-250.40"}],"used_in":[{"vs_id":"VS-20","vs":"Lead-to-Cash","stage_id":"VS-20.30","stage":"Quote & Contract","order":3,"via":"BC-250.20"},{"vs_id":"VS-20","vs":"Lead-to-Cash","stage_id":"VS-20.50","stage":"Invoice","order":5,"via":"BC-250.10"},{"vs_id":"VS-20","vs":"Lead-to-Cash","stage_id":"VS-20.60","stage":"Collect & Apply Cash","order":6,"via":"BC-250.30"},{"vs_id":"VS-20","vs":"Lead-to-Cash","stage_id":"VS-20.70","stage":"Recognize Revenue","order":7,"via":"BC-250.50"},{"vs_id":"VS-60","vs":"Order-to-Fulfillment","stage_id":"VS-60.10","stage":"Capture & Validate","order":1,"via":"BC-250.20"},{"vs_id":"VS-60","vs":"Order-to-Fulfillment","stage_id":"VS-60.60","stage":"Close & Settle","order":6,"via":"BC-250.10"},{"vs_id":"VS-70","vs":"Record-to-Report","stage_id":"VS-70.10","stage":"Capture Transactions","order":1,"via":"BC-250.40"}],"patterns":[],"stacks":[],"books":[]},"ancestors":[],"children":[{"id":"BC-250.10","name":"Customer Invoicing","level":2,"child_count":4},{"id":"BC-250.20","name":"Credit Management","level":2,"child_count":4},{"id":"BC-250.30","name":"Collections & Dispute Resolution","level":2,"child_count":4},{"id":"BC-250.40","name":"Cash Application & Receivables Accounting","level":2,"child_count":4},{"id":"BC-250.50","name":"Revenue Recognition","level":2,"child_count":4}]}