{"version":"0.2.0","built_at":"2026-10-10T20:58:14.188Z","license":"CC BY 4.0 © Mike Reams","canonical":"https://catalog.mikereams.com","capability":{"id":"BC-1180.30","name":"Warranty Administration","level":2,"parent_id":"BC-1180","l1_id":"BC-1180","industry":"manufacturing","macro_id":null,"path":["Aftermarket & Service Parts","Warranty Administration"],"description":"Define what the manufacturer promises on each product, pay valid claims promptly, reject invalid ones with reasons, feed failures back to engineering and recover cost from the suppliers whose parts failed.","aliases":["Warranty Claims","Warranty Policy","Supplier Recovery"],"in_scope":["Warranty terms, registration and coverage determination","Claim submission, adjudication and payment","Warranty cost analysis and early-warning on emerging failures","Supplier warranty recovery"],"out_of_scope":["Plant-level nonconformance handling (see BC-1140)","Product recall decisions (see BC-550)"],"csdm_note":null,"status":"active","successor_id":null,"child_ids":["BC-1180.30.10","BC-1180.30.20","BC-1180.30.30","BC-1180.30.40"]},"crosswalk":{"realized_by":[],"used_in":[],"patterns":[],"stacks":[],"books":[]},"ancestors":[{"id":"BC-1180","name":"Aftermarket & Service Parts","level":1}],"children":[{"id":"BC-1180.30.10","name":"Warranty Policy & Coverage","level":3,"child_count":0},{"id":"BC-1180.30.20","name":"Claim Adjudication & Payment","level":3,"child_count":0},{"id":"BC-1180.30.30","name":"Warranty Analytics & Early Warning","level":3,"child_count":0},{"id":"BC-1180.30.40","name":"Supplier Warranty Recovery","level":3,"child_count":0}]}